Shipping policy

All orders are processed, verified, and shipped within 5 business days or sooner (unless informed otherwise).
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.

*If an item is pre-ordered it will be shipped out to the customer following our standard and quality processing procedures.

Ruth Ruby Kay Vegan Eyeshadows are made by order allow a 48 hour window for processing.